'RtkAudUService'='\'C:\\Windows\\System32\\RtkAudUService64.exe\' -background'Ĭould this be a hardware problem? Is there anything to check in the BIOS? Update I tried this but this did not resolve the issue (headphones only work if Windows is booted with them plugged in).
If you startup Windows with the headphones unplugged, sound is never played through the headphones.Īccording to this article on Dell Support, the 'solution' is to re-install the drivers. But now plug the headphones back in, and sound continues from the built-in speakers (and not the headphones). Unplug the headphone from the jack, and sound comes through the built-in speakers. Start up Windows with the headphones already plugged into the audio jack, and sound is correctly played through the headphones.
